Culture & Engagement

It seems ironic that so many companies seek to engage their employees through the use of technology platforms that may, for one reason or another, put more distance between organizations and employees. Technology doesn’t eliminate the need for thought, planning and leadership. The articles here result from our quest to find the right balance.

Reward Gateway launched an analytics engine as a part of its employee engagement platform. Called SmartInsights, the package provides HR departments with intelligence on overall employee engagement, recognition activity, benefit uptake and social responses.   The company said SmartInsights uses a highly visual set of dashboards to make data digestable to HR leaders and...
Phenom People and learning platform Docebo will integrate their so that customers can better identify skills gaps using Phenom AI, then automate delivery of training content to employees. The companies said that although 70 percent of talent professionals say their company identifies or plans to identify employee skills gaps, only 37 percent...
Assessment platform OutMatch introduced several enhancements to tailor its experience according to the local language and cultural needs of its users. The company said the enhancements bring OutMatch into compliance with the latest WCAG requirements, keeps it abreast of GDPR needs and improve native-language detection. (WCAG, or Web Content Accessibility Guidelines, are published by the...
Performance management solutions provider 15Five added an educational component to its lineup by rolling out the Best-Self Academy. The new platform is designed to help managers develop their skills to measure and improve performance, as well as communicate effectively. The academy provides training materials on what it calls the “key lessons” managers need...
Betterworks released Calibration and Feedback Summary, two new features for its continuous performance management software suite. The additions are meant to expand the capabilities of Betterworks’ solution by  performance management solution by increasing visibility into employee performance and potential while simplifying the process for preparing for and conducting calibration discussions. CEO...
Qualtrics launched Frontline Feedback, a tool that enables customer-facing employees to share customer comments as well as their own observations about products and services. Although the feature’s part of the CustomerXM suite, Qualtrics touts its ability to engage employees by including them in discussions of customer experience. Qualtrics calls Frontline Feedback a collaboration tool...
Deb Muller founded HR Acuity after a 20-year career in HR. Based in Florham Park, N.J, the company’s platform helps employers manage their employee relations and investigations using a framework of proprietary tools and processes. We spoke with Deb about the company’s history and why she believes a disciplined approach to employee relations...
Here’s a thought for anyone interested in the employee experience: Kittens are cute and cute boosts productivity. Researchers at the University of Tulsa are delving into whether surfing kitty and puppy pictures on the web can boost an employee’s performance, according to The Wall Street Journal. Led by Prof. Jennifer...
Qualtrics, the SAP-owned experience management solutions provider, launched a flavor of EmployeeXM that targets IT executives who want to measure their employees’ technology experiences, then use the data to close gaps and understand where to invest in the future. Qualtrics said it stress-tested the product, called EmployeeXM for IT, by working with Microsoft...
Culture Amp began globally distributing a Diversity & Inclusion Starter Kit. Available at no charge, the kit's designed to help employers develop an inclusive workplace and had been announced earlier this year. The company describes the kit as a collection of tools that will help companies through the process...