Culture & Engagement

It seems ironic that so many companies seek to engage their employees through the use of technology platforms that may, for one reason or another, put more distance between organizations and employees. Technology doesn’t eliminate the need for thought, planning and leadership. The articles here result from our quest to find the right balance.

Deb Muller founded HR Acuity after a 20-year career in HR. Based in Florham Park, N.J, the company’s platform helps employers manage their employee relations and investigations using a framework of proprietary tools and processes. We spoke with Deb about the company’s history and why she believes a disciplined approach to employee relations...
Qualtrics launched Frontline Feedback, a tool that enables customer-facing employees to share customer comments as well as their own observations about products and services. Although the feature’s part of the CustomerXM suite, Qualtrics touts its ability to engage employees by including them in discussions of customer experience. Qualtrics calls Frontline Feedback a collaboration tool...
Betterworks released Calibration and Feedback Summary, two new features for its continuous performance management software suite. The additions are meant to expand the capabilities of Betterworks’ solution by  performance management solution by increasing visibility into employee performance and potential while simplifying the process for preparing for and conducting calibration discussions. CEO...
Performance management solutions provider 15Five added an educational component to its lineup by rolling out the Best-Self Academy. The new platform is designed to help managers develop their skills to measure and improve performance, as well as communicate effectively. The academy provides training materials on what it calls the “key lessons” managers need...
Assessment platform OutMatch introduced several enhancements to tailor its experience according to the local language and cultural needs of its users. The company said the enhancements bring OutMatch into compliance with the latest WCAG requirements, keeps it abreast of GDPR needs and improve native-language detection. (WCAG, or Web Content Accessibility Guidelines, are published by the...
Phenom People and learning platform Docebo will integrate their so that customers can better identify skills gaps using Phenom AI, then automate delivery of training content to employees. The companies said that although 70 percent of talent professionals say their company identifies or plans to identify employee skills gaps, only 37 percent...
Reward Gateway launched an analytics engine as a part of its employee engagement platform. Called SmartInsights, the package provides HR departments with intelligence on overall employee engagement, recognition activity, benefit uptake and social responses.   The company said SmartInsights uses a highly visual set of dashboards to make data digestable to HR leaders and...
Performance management platform Betterworks acquired Hyphen, a San Francisco-based company that provides tools for employee listening and engagement. Terms weren’t disclosed. By combining its performance management solutions with Hyphen’s listening capabilities, Betterworks said it’s melding business and HR processes that have traditionally been separate. The result will be “an integrated, data-driven continuous approach to both...
Employee communications platform SocialChorus is launching new integrations with Microsoft Office 365, including capabilities for Microsoft Teams. The new tools allow users of SocialChorus Studio to distribute information across three Microsoft products—Outlook, Sharepoint and Teams. The product provides a central point of publishing that allows users to target and re-target...
Glint and BetterUp each launched features that emphasize personalization as a way to provide employees with a more engaging development experience. For Glint, it’s about feedback. For BetterUp, it’s about coaching. Glint, owned by LinkedIn, announced Glint 360s. Designed to work with the company’s Engage and Perform tools, the product helps users create...