Culture & Engagement

It seems ironic that so many companies seek to engage their employees through the use of technology platforms that may, for one reason or another, put more distance between organizations and employees. Technology doesn’t eliminate the need for thought, planning and leadership. The articles here result from our quest to find the right balance.

Providers of performance management solutions are muddying their market’s waters by creating new terms for what they do, confusing customers as they develop new approaches and, at the same time, attempt to reposition PM’s role within the HCM world. As a result, says a...
Despite a plethora of offerings intended to foster collaboration among scattered workers, the growth remote employees is merely inching along. According to Owl Labs’ 2018 Global State of Remote Work Report, 56 percent of employers now offer remote work opportunities of some kind. That’s down from 85 percent last year....
Qualtrics launched Frontline Feedback, a tool that enables customer-facing employees to share customer comments as well as their own observations about products and services. Although the feature’s part of the CustomerXM suite, Qualtrics touts its ability to engage employees by including them in discussions of customer experience. Qualtrics...
Egan Cheung is vice president of product at Achievers, an employee engagement platform based in Toronto. Before joining Achievers, he worked the SaaS software firm Eloqua, which was acquired by Oracle and became an integral part of Oracle Marketing Cloud. We spoke with him about Achievers, the...
Globoforce, a provider of social-recognition solutions, expanded its product line with the addition of WorkHuman Cloud, a suite of applications designed to strengthen the connection between employers and their workforce through stronger social connections. The Framingham, Mass.-based company said that WorkHuman Cloud is "human-centered," with a social and crowdsourced approach...
Culture Amp and Symphony Talent launched new analytics tools, one to help predict an employee’s future, the other to improve the tracking of recruitment campaigns. At its annual Culture First global conference in San Francisco, Culture Amp announced a “prediction engine” designed to forecast employee performance...