As HR technology professionals look toward 2019—and wade through the predictions about the coming year’s Next Big Thing—we think it’s worth considering the developments we’ve seen take place over the last 12 months. From our point of view, these are the five top stories of 2018. AI Jumps Shark; HR...
For years, businesses have known that poor customer service leads not only to unhappy customers but fewer brand advocates. Since we hear more leaders talk about their employees as “customers,” and more talent acquisition specialists thinking about “recruitment marketing” and encouraging workers to hype their employer over social media,...
While employers give increased attention to attracting and managing part-time employees, a report from the Conference Board suggests that the growth of “non-traditional” workers, such as contingent and gig workers has, in fact, barely grown since the mid-1990s. That’s particularly striking here in the HR technology world, since the impact...
As the workforce evolves to include fewer W-2 employees, more vendors are exploring systems that allow companies to manage their people in a unified way, regardless of whether they’re full-time or contingent. The challenge goes beyond technology: It involves culture, collaboration between HR and Procurement and a retuning of...
Executives responsible for selecting business-technology solutions believe their experience and priorities align with those of their workforce. A new report from PwC says they’re often wrong. That’s an important idea to bear in mind when it comes to HCM technology, since both customers and vendors generally agree that getting the...
ADP planted its feet a little deeper into the small-business market by enhancing its General Ledger Interface mapping with Intuit’s QuickBooks. Combined with enhancements to ADP’s Compensation Benchmarking, the integration through its Accountant Connect product helps CPAs to “better position” themselves by allowing them to provide more comprehensive services to...
The latest additions to Oracle HCM are designed to help customers compete more aggressively by providing HR with the tools it needs to make contributions to the business that go beyond the workforce. “We've done a lot of thinking and work around how we integrate HR with the rest of...
  AI and machine learning enthusiasts don’t like to talk about it much, but get a drink into them and sooner or later they’ll admit metrics have biases. Amazon’s just learned that lesson the hard way. About two weeks ago Amazon, which has pushed the use of AI into nearly every...
Ceridian is adding two features to its flagship Dayforce product, including pay-on-demand functionality and succession-planning package. Dayforce On-Demand Pay allows employees to request payouts based on their earnings at any time through the Dayforce mobile app, and the payout is funneled into a digital wallet. Ceridian said it’s the first...
It’s been a busy couple of weeks for LinkedIn. On October 8, the Microsoft unit acquired the engagement platform Glint, saying “Both companies are focused on helping make people more successful at work, and building winning teams.” A few days later, at its annual Talent Connect conference, LinkedIn showed off...

News & Analysis for the HCM Technology Community.