Innovative Uses of HR Technology in the Workplace

Innovative Uses of HR Technology in the Workplace

As technology advances and businesses recognize its potential, HR tech expanded into a realm of innovation. Now, it plays a vital role in enhancing every aspects of human resources, from streamlining recruitment processes to revolutionizing employee engagement strategies. We’ve gathered thirteen valuable insights from CEOs and founders, shedding light on the innovative ways HR technology is being utilized in today’s workplaces. From AI support for managerial meetings to gamification in HR practices, these leaders share their unique perspectives on the power of HR technology.

AI Support for Managerial Meetings

Motivosity recently added artificial intelligence to our HR technology stack as a way to support managers in their one-on-one meetings. The AI analyzes job titles, defined priorities and previous interactions so that it can make recommendations on how the manager can best support the individual team member. 

It may recommend relevant content to read or suggest the best way to approach a difficult conversation. Though it’s not meant to replace the manager, it definitely is a tool to support new managers or leaders who just need a little nudge in the right direction.

Logan Mallory
Vice President of Marketing, Motivosity

Personalized AI-Driven Learning Platforms

One innovative utilization of HR technology in the modern workplace revolves around personalized learning platforms driven by artificial intelligence (AI). These platforms employ AI algorithms to assess individual employee data, encompassing skills, preferences and performance, to craft individualized learning journeys. By tailoring learning experiences to align with each employee’s unique requirements and career aspirations, these platforms enhance learning efficiency and foster heightened engagement.

Moreover, AI continually adjusts these learning paths, considering an employee’s progress, ensuring that the content remains relevant and effective. This strategic approach cultivates a culture of ongoing learning, empowering employees to manage their professional development, ultimately making the HR tech investment fruitful and advantageous.

Fehmida Merchant
L&D Consultant, NamanHR

Big Data for Targeted Interventions

One of the most innovative ways that HR technology is being used in the workplace today is by using big data to identify areas where employees are struggling, and then using that data to make targeted interventions. Instead of just looking at company-wide statistics like turnover rates, individual employees’ performance over time can be examined for any patterns or trends.

For instance, a high turnover rate for an employee doesn’t necessarily indicate poor performance. Perhaps she was hired a few years ago when there wasn’t as much focus on ensuring every new hire was a good cultural fit for the organization. 

A more effective approach would identify what sort of skills were lacking in that person’s resume, and then work with her manager to help her learn those skills or find another position within the company where she could use those skills more effectively.

Noel Griffith
CMO, SupplyGem

Anonymous Feedback via Culture Amp

Having built a company over the last decade, an innovative HR tech that has been a game-changer can be shared.

HR tech has come so far, and one tool called Culture Amp is loved by the team. It allows employees to provide anonymous feedback on things like manager effectiveness, work-life balance and inclusion. The dashboard gives real-time pulse checks on employee satisfaction so concerns can be quickly addressed. It’s enabled more open communication, which has really boosted engagement and retention.

Culture Amp is also used after major initiatives like a reorg or product launch to see how people are feeling. The anonymized insights are invaluable for identifying gaps and opportunities to strengthen the culture. The dashboard is checked weekly to stay connected to the team. Other founders ask how an award-winning culture is maintained—this tool is a big part of it!

Ankit Prakash
Founder, Sprout24

AI-Driven Personality Assessments in Hiring

In our organization, we’ve embraced AI-driven personality assessments during the hiring process. These assessments analyze traits and predict job fit, supplementing traditional methods.

It’s a game-changer as we gain insights into candidates’ soft skills early on, leading to more informed decisions. Integrating such advanced technology streamlines our hiring, promotes better team dynamics, and enhances employee satisfaction.

Ranee Zhang
VP of Growth, Airgram

Chatbots for HR Assistance

One innovative way HR technology is revolutionizing the workplace today is through the use of AI-driven chatbots. These bots are not your typical customer service chatbots; they’re designed to assist HR departments in various tasks, making the employee experience smoother and more efficient.

In a previous role as an HR manager, an AI chatbot named “HR Buddy” was implemented. Employees could interact with HR Buddy 24/7, asking questions about company policies, benefits or even scheduling time off. The beauty of it was that HR Buddy could provide instant, accurate responses and handle routine tasks like updating personal information, checking vacation balances, and even help onboarding new hires.

Travis Lindemoen
Founder, Enjoy Mondays

Paradox for Remote HR Processes

We were recently introduced to the AI tool called Paradox by a client, and have subsequently incorporated it into our remote worker HR processes. It has streamlined our recruitment of global contract workers and freelancers, as it automates candidate screening, interview scheduling and even answers frequently asked questions from potential candidates. 

It also sends reminders to both candidates and remote teams, so that everyone stays on track with their commitments without having someone in HR manually sending out emails and Slack alerts every time something needs attention.

Jason Smit
CEO, Contentellect

Generative AI for Personalized Onboarding Videos

Today, generative AI has brought enormous innovation to all business activities, including the future of work. One of the most advanced HR-tech innovations is personalized onboarding and training videos. With generative AI, HR managers can produce personalized video content tailored to newcomers at scale, with no cameras or green screens. 

Creating such video content now takes minutes, and the production cost is 10 times more affordable than before. In addition, personalized video onboarding materials can be translated into multiple languages with just a few clicks, saving companies thousands on localization services.

Vitalii Romanchenko

Integration of Employee Well-being Platforms

One innovative way HR technology is revolutionizing the workplace is through integrating employee well-being platforms. These platforms go beyond traditional HR functions and focus on holistic employee health and happiness. They provide personalized tools and resources for physical and mental wellness, stress management, work-life balance and professional development.

At our company, we implemented such a platform that uses AI-driven algorithms to tailor well-being recommendations to individual employee needs. The platform tracks data from wearable devices, monitors work patterns and even analyzes sentiment from communication tools to gauge overall well-being. This proactive approach not only enhances employees’ physical and mental health but also boosts engagement and productivity.

The impact has been remarkable—employees feel cared for, supported, and empowered to manage their well-being effectively.

Sai Blackbyrn
CEO, Coach Foundation

Employee Self-Support Portals for HR

Innovation is sparked by HR transformation, which also enables businesses to reevaluate their current labor-management strategies and implement fresh, innovative approaches. 

Employee self-support portals give staff members easy access to HR resources, including details on payroll, benefits and business policies. Employees can quickly get the information they require using these portals without having to contact HR personnel, which relieves pressure on the HR department.

When employees have the required permissions, they can use them as consolidated platforms for all HR-related data they can access and control.

Whatever initiatives you choose, keep in mind that the main objective of HR innovation is to make work more effective and enjoyable for people. Therefore, you must make it simple for staff members to adapt to the shift and follow new guidelines.

Tristan Harris
Demand Generation Senior Marketing Manager, Thrive Digital Marketing Agency

AI Tools for Candidate Evaluation

AI-powered tools have the capability to evaluate resumes and applications, forecast candidate success and even carry out candidate interviews. These technologies assist HR teams in identifying talent effectively, minimizing bias in hiring choices and offering data-based insights for talent acquisition strategies. This advancement streamlines the hiring process, elevates the candidate experience and enhances the caliber of new hires.

Stephanie Venn-Watson
Co-Founder, fatty15

Gamification in HR Practices

Using elements of gamification, you can build a sense of friendly competition and camaraderie that brings people together, energized to reach shared goals. Gamification is the process of using game mechanics like competition, incentives and achievement to make programs or processes more engaging. 

This playful structure and atmosphere provide employees with a new sense of engagement and personal responsibility over their progress. It turns passive users into active participants, breaking down large tasks into small, achievable goals with a clear framework to reach them. In HR, gamification can be applied in different areas including recruitment, onboarding, employee training and engagement. 

For recruitment, try introducing quizzes, gamified quests and behavioral tests that create various touchpoints. Gamified training for learning and development can help increase interest in participation. Gamification can be a game-changer!

Alannah Hardcastle
Social Impact Manager, Random Acts of Green

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