Culture & Engagement

It seems ironic that so many companies seek to engage their employees through the use of technology platforms that may, for one reason or another, put more distance between organizations and employees. Technology doesn’t eliminate the need for thought, planning and leadership. The articles here result from our quest to find the right balance.

IBM launched a new business to help employers leverage artificial intelligence and automation. The unit, IBM Talent & Transformation, provides skills training in AI and “helps companies drive the transformation necessary to use AI” to improve workflows, help tackle bias and in general integrate new technology into the workplace...
For years, businesses have known that poor customer service leads not only to unhappy customers but fewer brand advocates. Since we hear more leaders talk about their employees as “customers,” and more talent acquisition specialists thinking about “recruitment marketing” and encouraging workers to hype their employer over social media,...
Despite a plethora of offerings intended to foster collaboration among scattered workers, the growth remote employees is merely inching along. According to Owl Labs’ 2018 Global State of Remote Work Report, 56 percent of employers now offer remote work opportunities of some kind. That’s down from 85 percent last year....
In this guest column, Vivian Maza, chief people officer at Ultimate Software, argues that big budgets don’t build cultures. Real engagement with each employee does Every company wants to create a happy and healthy workplace for employees, but few organizations have endless resources and time. Fortunately, there are steps you...
San Francisco-based Lattice, a three-year-old provider of continuous performance management software, has launched its second product, called Engagement. With it, the company said it’s become the first HCM technology vendor to combine performance management and engagement into a single system. Connecting Engagement’s survey functionality to Lattice’s performance management suite provides...
Leading2Lean is known primarily for technology solutions that apply Lean principles to manufacturing. But the Sparks, Nev., company got our attention with its CloudDISPATCH platform, which aims to help manufacturers create a culture of continuous improvement. Lean focuses on eliminating waste from the manufacturing process by, among other things, considering...
Backed by an investment from Vista Equity Partners, Austin, Texas-based YouEarnedIt acquired fledgling semi-competitor HighGround. In announcing the deal, the companies emphasized the addition of HighGround’s performance management focus to YouEarnedIt’s reputation in employee experience technology. Autumn Manning, YouEarnedIT’s co-founder and CEO, positioned the move is part of her company’s...
One of a trade show’s pleasures is you get to sit down and explore some of the more meaningful, but not often talked about areas of HR with someone who’s spent a lot of time thinking about them. That’s what happened at this year’s UNLEASH, when we met Eva...
Deploying effective HCM technology can have a measurable impact on employee turnover, according to a report from Nucleus Research. That, in turn, can directly influence an organization's finances, as well as the efficiency of its operations. Rather than view high employee attrition as an acceptable cost of doing business, Nucleus...
While refining what seems to be an ever-evolving approach, designers of new performance management systems should personalize at least some aspects of their solution in a meaningful way, suggests new research from Columbia Business School. Customizing a performance app's home screen isn't enough. The product's actual evaluations must contain comparisons...

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