Culture & Engagement

It seems ironic that so many companies seek to engage their employees through the use of technology platforms that may, for one reason or another, put more distance between organizations and employees. Technology doesn’t eliminate the need for thought, planning and leadership. The articles here result from our quest to find the right balance.

Egan Cheung is vice president of product at Achievers, an employee engagement platform based in Toronto. Before joining Achievers, he worked the SaaS software firm Eloqua, which was acquired by Oracle and became an integral part of Oracle Marketing Cloud. We spoke with him about Achievers, the...
Lattice announced a new people analytics solution, Lattice Analytics, that’s meant to give HR and managers access to performance, engagement and management data from across the organization. The product, Lattice Analytics, helps HR teams better understand the dynamics behind management issues such attrition (why...
Platform provider Medallia launched additions to its product suite that are intended to help executives and HR departments manage and scale the employee experience throughout its entire lifecycle. Four new AI-powered applications extend Medallia’s EX suite to more effectively manage experiences and processes focused...
Qualtrics had a busy week. At its X4 Experience Summit, the company unveiled new features and changed the name of its Employee Experience product to Qualtrics EmployeeXM. It also launched a developer platform and added Korn Ferry to its partner network. The company said EmployeeXM’s new capabilities...
InMoment, a Salt Lake City company known primarily for technology that tracks analyzes data about the customer experience, launched an “Experience Intelligence Platform” that includes an employee experience component. By creating a separate environment focused on employees, the company said it’s now providing HR with...
Marylene Delbourg-Delphis is a “serial tech CEO” who’s led multiple companies and advised numerous others as they climbed to the next level. In her book, Everybody Wants to Love their Job: Rebuilding Trust and Culture, she takes a hard look at how executives pursue—or don’t pursue—employee engagement.
They say diversity & inclusion is good business. That’s increasingly true for HR tech companies that build tools to help companies reach their D&I goals. In a new report, RedThread Research and Mercer say that the market for D&I solutions is growing—it’s now worth about $100 million—but fragmented. Most of...
Employers should be aware that over half—53 percent—of their deskless workers are using their messaging apps and social networks to communicate about work-related matters, an indication that the notion of “Bring Your Own Device” has expanded to include “Bring Your Own Messaging.” Although that’s not surprising in this day and...
In this guest column, Armen Berjikly, senior director of strategy at Ultimate Software, explains why it's crucial for businesses to consider whether their benefits actually meet their employees’ needs, and deliver the impact intended.  Employee benefits are complex and expensive, typically one of the top three expenses for employers. Yet, companies often...
IBM launched a new business to help employers leverage artificial intelligence and automation. The unit, IBM Talent & Transformation, provides skills training in AI and “helps companies drive the transformation necessary to use AI” to improve workflows, help tackle bias and in general integrate new technology into the workplace...

News & Analysis for the HCM Technology Community.