Ceridian unveiled a number of new features aimed at retail employers, a sector in which it’s been increasingly active. The enhancements include:
- Machine Learning-Based Forecasting is intended to improve managers’ decision-making and optimize workforce allocation by forecasting labor requirements down to 15-minute increments and become more precise over time.
- Shift Marketplace, which allows employees to take on unfilled shifts at any location they choose, giving them flexibility while allowing managers to fill their labor demand needs without incurring the costs necessary to bring in outside resources.
- Improved Labor Planning incorporates scalable data models, a unified experience for long- and short-term planning, and data that provides yearly, quarterly, monthly, weekly and daily workforce insights. Users can drill down to zone and position levels.
- A New Time Experience offers simpler workflows, simplified clocking in and out, and improved accessibility. Managers gain streamlined access to information on areas such as unplanned labor costs, as well as time-sensitive data on no-shows, missed breaks, approaching overtime and upcoming departures.
Ceridian will soon adopt the name of Dayforce, its flagship HCM platform, as its overall corporate identity. Announced in October, the move is meant to underscore the company’s ambitions for leadership in the cloud HCM space.
Ceridian Dayforce as ‘Single Platform’
The use of modern technologies such as machine learning and real-time workforce intelligence are critical to retailers and hospitality organizations as they face compliance and other challenges, said Ceridian Vice President and Retail Solutions Advisory Lead Jack Bennett. With that in mind, Ceridian wants its Dayforce platform to be “a single holistic platform for workforce management, pay, and talent” for the modern workforce, he said.
The new features will begin rolling out to Dayforce customers throughout the year, Ceridian said. The company currently counts more than 1,280 retailers around the world among its customers.
In October Ceridian launched Dayforce Co-Pilot, a package of features for its workforce management platform. The suite uses AI to automate repetitive tasks and serves as a “hyper-personalized” guide for employees.
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