Technology

Coverage of developments in artificial intelligence, products that address issues from diversity to effective performance management, and developments impacting HCM system implementation and support. Also news and information on the growing market for HR technology solutions that address the needs of small and medium-sized businesses.

On January 1st, the highly contentious overtime rule will take effect after years of negotiation. The new rules will impact an estimated 1.3 million workers and, of course, their employers. We spoke with Ian Cook, Visier’s vice president of people solutions, about the new rule’s implications and how analytics can help...
Tidal Wave
The staffing industry is jumping into the world of AI, with two-thirds of staffing firms overall planning to implement an artificial intelligence-driven ATS by the end of 2020. Of “enterprise” staffing firms, meaning those with more than 100 recruiters, an even greater proportion—79 percent—will adopt AI. “Now that...
Recruiters and recruiting technology vendors have committed themselves to incorporating advanced technology into their processes. But a sizable majority of candidates say they’d feel uncomfortable using an AI-based interview app during the screening process. A Harris Poll conducted on behalf of outsourcing firm Yoh...
Qualtrics, the SAP-owned experience management solutions provider, launched a flavor of EmployeeXM that targets IT executives who want to measure their employees’ technology experiences, then use the data to close gaps and understand where to invest in the future. Qualtrics said it stress-tested the product, called EmployeeXM...
A guest column from Brent Skinner, principal in the Global Thought Leadership and Advisory Services division of Cornerstone OnDemand. Employers in retail and similar industries may be tempted to automate customer-facing jobs and otherwise replace staff with increasingly capable robots. That’s their prerogative, but they must make sure they’re...
Despite all the talk of digital transformation and the dynamic workforce, Gartner says only 9 percent of CHROs believe their companies are prepared for the future of work. To prepare for “this next phase” of work, companies must plan for and leverage the changes in the...
Here’s a conundrum: One report says 67 percent of workers prefer to report inappropriate behavior to their manager rather than through any other channel. Meanwhile, another report says 64 percent trust robots more than they do their managers. The first study is the Employee Experience Survey from...
Paycor rolled out at a new analytics package designed to make workforce analytics more accessible to HR managers. Powered by Visier, Paycor Analytics helps HR recognize patterns and identify problem areas so they can develop strategies to address issues in both the near and long terms. The...
ADP announced new features for its analytics platform ADP DataCloud to improve its user experience and leverage machine learning to make better use of the workforce data the company compiles from some 30 million employees. Jack Berkowitz, ADP’s senior vice president of product development, said the...
Applying “smart automation” can reduce a typical HR organization’s costs and staff hours while improving its effectiveness and service delivery, according to a new report from the Hackett Group. Adopting technologies such as robotic process automation and smart data capture can cut costs by 17 percent...