AI

Artificial intelligence is no longer the future – it’s creeping into HCM technology even as we speak. But it’s also in a hype phase, where to appear cutting-edge, vendors and customers must talk about things like “machine learning” and “recommendation engines” if they want to be taken seriously. Here’s where we try to sort it all out.

Ultimate Candidate Match
Ultimate Software unveiled a series of products and features focused on the user experience at its Connections conference in Las Vegas. Even discussion of Xander, the company’s AI platform, led to a look at how advanced technology can contribute to improved performance, engagement and retention. Notably,...
AI Touch
In this guest column, Armen Berjikly, senior director of strategy at Ultimate Software, explains why ethics and a code of conduct is critical to the success or failure of your AI systems. Artificial intelligence in the workplace is rapidly progressing from fantasy to a pervasive reality that impacts...
AI Brain
Artificial intelligence helps overcome many biases but won’t replace the human factor anytime soon, said a panel at South by Southwest. And while AI-based recruiting systems have biases of their own, that shouldn’t prevent employers from using them as part of their hiring process. During the discussion,...
AI in HR
An increasing number of HR practitioners are schooling themselves on the workings of artificial intelligence, even though many HCM technology buyers say they’d rather hear about a product’s effectiveness than the goings-on under the hood. According to a report from HR.com, The State of Artificial Intelligence in HR, 43 percent...
Office Robotics
Before he became managing partner and principal for EY’s Northeast Region tax practice, Martin Fiore was the firm’s Americas tax talent leader, overseeing the recruitment, development and retention of 13,000 tax professionals in 30 countries. We spoke with him about his experience using robotic process automation to recruit and...
AI Transformation
IBM launched a new business to help employers leverage artificial intelligence and automation. The unit, IBM Talent & Transformation, provides skills training in AI and “helps companies drive the transformation necessary to use AI” to improve workflows, help tackle bias and in general integrate new technology into the workplace...
Dominos Falling
  AI and machine learning enthusiasts don’t like to talk about it much, but get a drink into them and sooner or later they’ll admit metrics have biases. Amazon’s just learned that lesson the hard way. About two weeks ago Amazon, which has pushed the use of AI into nearly every...
LinkedIn + Glint
It’s been a busy couple of weeks for LinkedIn. On October 8, the Microsoft unit acquired the engagement platform Glint, saying “Both companies are focused on helping make people more successful at work, and building winning teams.” A few days later, at its annual Talent Connect conference, LinkedIn showed off...
Workday Analytics
Workday launched products this week designed to help employers make better use of a data by identifying connections and trends, then presenting results and scenarios in simple terms. The first product, Workday People Analytics, will give employers a look into critical workforce trends and help them understand their most likely...
AI Digits
In this guest column, Adam Rogers, chief technology officer of Ultimate Software, describes where he believes AI and machine learning will lead HCM technology. Despite the intrinsic contradiction, it’s clear that artificial intelligence and machine learning are primed to play a leading role in the future of human capital management....

News & Analysis for the HCM Technology Community.