AI

Artificial intelligence is no longer the future – it’s creeping into HCM technology even as we speak. But it’s also in a hype phase, where to appear cutting-edge, vendors and customers must talk about things like “machine learning” and “recommendation engines” if they want to be taken seriously. Here’s where we try to sort it all out.

Tidal Wave
The staffing industry is jumping into the world of AI, with two-thirds of staffing firms overall planning to implement an artificial intelligence-driven ATS by the end of 2020. Of “enterprise” staffing firms, meaning those with more than 100 recruiters, an even greater proportion—79 percent—will adopt AI. “Now that...
AI Recruiting
Recruiters and recruiting technology vendors have committed themselves to incorporating advanced technology into their processes. But a sizable majority of candidates say they’d feel uncomfortable using an AI-based interview app during the screening process. A Harris Poll conducted on behalf of outsourcing firm Yoh...
Robot Waitress
A guest column from Brent Skinner, principal in the Global Thought Leadership and Advisory Services division of Cornerstone OnDemand. Employers in retail and similar industries may be tempted to automate customer-facing jobs and otherwise replace staff with increasingly capable robots. That’s their prerogative, but they must make sure they’re...
Robot High Five
Here’s a conundrum: One report says 67 percent of workers prefer to report inappropriate behavior to their manager rather than through any other channel. Meanwhile, another report says 64 percent trust robots more than they do their managers. The first study is the Employee Experience Survey from...
AI Digits
In this Point of View, Ultimate Software's Co-CEO Adam Rogers looks at how emerging systems will revolutionize the way organizations make hiring, firing and compensation decisions. Despite the intrinsic contradiction, it’s clear that artificial intelligence and machine learning are primed to play a...
HR Technology News Screens
Our weekly roundup of deals, product announcements and other HR technology news. A Harris Poll survey found that 69 percent of Americans believe AI should play no role in certain parts of the hiring process. Conducted for outsourcing firm Yoh, the survey found people...
Bias in AI
The workforce that develops artificial intelligence products is in “a diversity crisis,” says a new report. As a result, algorithms behind the technology are usually biased themselves. According to Discriminating Systems,...
Ultimate Candidate Match
Ultimate Software unveiled a series of products and features focused on the user experience at its Connections conference in Las Vegas. Even discussion of Xander, the company’s AI platform, led to a look at how advanced technology can contribute to improved performance, engagement and retention. Notably,...
AI Touch
In this guest column, Armen Berjikly, senior director of strategy at Ultimate Software, explains why ethics and a code of conduct is critical to the success or failure of your AI systems. Artificial intelligence in the workplace is rapidly progressing from fantasy to a pervasive reality that impacts...
AI Brain
Artificial intelligence helps overcome many biases but won’t replace the human factor anytime soon, said a panel at South by Southwest. And while AI-based recruiting systems have biases of their own, that shouldn’t prevent employers from using them as part of their hiring process. During the discussion,...