Ultimate Software Ranks Highest for North America Midmarket Use Case in Gartner’s Critical Capabilities Report

Ultimate Software

WESTON, Fla.– Ultimate Software, a leading global provider of human capital management (HCM) and employee experience solutions in the cloud, announced today that it has been ranked highest by Gartner, Inc. for the North America Use Case, one of five use cases in Gartner’s 2019 Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises.

For the NA Midmarket Use Case, Ultimate Software received the highest Product Score, with 4.27 out of 5. Ultimate ranked second highest for the North American Compliance Suite Use Case, and fourth highest for the Core HR and TM (Global Organization) Use Case.

Gartner is the world’s leading research and advisory company, and the Gartner Critical Capabilities report analyzes a group of providers’ products or services based on a set of use cases. The research shows which products or services are a best fit in various use cases to provide decision makers with actionable advice on which products/services can be added to vendor shortlists for further evaluation.

“We believe the results in this report can be attributed to the way our technology puts people first,” said Scott Scherr, founder and co-CEO of Ultimate. “Our solutions and services are designed to focus on the needs of our customers, and they help organizations develop highly productive and satisfied workforces. In addition, UltiPro is supported by powerful business intelligence across its solutions to help drive smarter, people-focused results.”

“We strive to drive value for our customers with a unified, comprehensive suite of applications that align with the emerging needs of today’s workforce,” said Adam Rogers, co-CEO and chief technology officer at Ultimate. “Our investments in artificial intelligence (AI) and HR service delivery have further strengthened UltiPro’s functionality and usability across the HCM product lifecycle, as well as fueling customer satisfaction with a single solution that supports HR best practices.”

Built with an inherent focus on people, Ultimate’s award-winning UltiPro delivers solutions for HR, payroll, talent, time, employee surveys, and HR service delivery—all designed to improve the employee experience at every level of the organization.

1Gartner, “Critical Capabilities for Cloud HCM Suites for 1000+ Employee Enterprises,” By Melanie Lougee, Chris Pang, Jeff Freyermuth, Ron Hanscome, Helen Poitevin, Sam Grinter, Ranadip Chandra, John Kostoulas, Jason Cerrato, Amanda Grainger, Koji Motoyoshi, 10 October 2019.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Ultimate Software

Ultimate Software is a leading global provider of cloud-based human capital management and employee experience solutions, with more than 51 million people records in the cloud. Our award-winning UltiPro delivers HR, payroll, talent, and time and labor management, as well as HR service delivery solutions. Founded in 1990, Ultimate is headquartered in Weston, Florida, and employs more than 5,400 professionals. In 2019, Fortune magazine and Great Place to Work ranked Ultimate #1 on their Best Workplaces in Technology list, in the “Large Companies” category, Ultimate’s fourth consecutive year to top the list. Customer Sales and Service World Awards recognized Ultimate’s Services team as the #1 Customer Service Department of the Year in 2018 for companies with 2,500 employees or more across diverse industries. Ultimate has more than 6,400 customers worldwide, including Bloomin’ Brands, Culligan International, Feeding America, First Horizon National Corporation, Red Roof, SUBWAY, Texas Roadhouse, and Yamaha Corporation of America. More information on Ultimate’s products and services can be found at www.ultimatesoftware.com.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM and on LinkedIn: https://ulti.pro/LinkedIn

View source version on businesswire.com: https://www.businesswire.com/news/home/20191030005101/en/


Ultimate Software, Weston
Public Relations Contact: Darlene Marcroft, 954-331-7444
For Sales Information:
Ultimate Software, 800-432-1729
Website: www.ultimatesoftware.com

Source: Ultimate Software

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