ADP Launches ‘Voice of the Employee’ Survey Solution

ADP launched a new survey solution, Voice of the Employee, which is meant to help employers collect feedback and sentiment throughout the employee lifecycle. That, in turn, will allow executives to make more informed decisions about workforce-related issues. 

ADP says that employers face a range of challenges when it comes to developing and supporting a workforce that’s both engaged and productive. And, according to the ADP Research Institute, weekly connections between leaders and  workers can increase the likelihood of engagement by 3.8X.

Aaron Smith, senior vice president of global products and user experience at ADP, said the product was designed to “deliver reliable data that is more predictive of employee behaviors.” With that knowledge, “leadership can focus on designing a workplace that meets employee needs.”

Powered by ADP’s DataCloud analytics technology, Voice of the Employee offers survey templates that can be configured and customized to cover a range of topics including employee engagement and resilience, HR experience, new hire on-boarding and candidate experience, benefits satisfaction and employee exit.

Native availability with ADP’s HCM platforms helps with native access to all HR data, providing the ability to build and maintain survey audience lists and send surveys automatically, based on events captured in the employee system of record, such as new employee 90-day onboarding or internal job changes, ADP said. 

Voice of the Employee can also send surveys via email, text or mobile app; benchmark results against local, global or industry peers; broadcast alerts; and engage other solutions within ADP’s portfolio.

In August, ADP rolled its new Intelligent Self-Service to help employees address common issues before they need to contact their HR department for assistance. The product uses predictive analytics and machine learning to predict which matters might arise based on the analysis of data from across ADP’s ecosystem.

Image: ADP