Capacity, Nee Jane.ai, Unveils Knowledge Sharing Platform

Capacity HR

Capacity, previously known as Jane.ai, launched a knowledge-sharing platform that gathers, mines and connects information from throughout an organization. At the same time, it announcing raising $13.2 million in Series B funding.

With (the platform) Capacity’s launch, the company rebranded from Jane.ai to emphasize its expansion beyond its original vision of a virtual assistant chatbot.

Capacity, previously Jane.ai, launched a knowledge-sharing platform to gather and connect information throughout a organization. It also raised $13.2 million in Series B funding. @capacityai #HR #HRTech Click To Tweet

Capacity’s platform is designed to capture what it calls “tacit knowledge,” essentially the unstructured data contained in documents and spreadsheets, then connect it to enterprise systems so that all information is accessible through a single chat platform. As a result, employees waste time searching for information that may be spread across multiple systems. That, it says, reduces employees’ “capacity, engagement and overall satisfaction.”

The platform’s features include:

  • Enterprise Search, a set of connectors that allows companies to easily integrate with over 50 popular apps.
  • Developer Platform to connect with custom and proprietary applications.
  • Knowledge Base enables Capacity to identify and capture an organization’s “hidden expertise,” including who the in-house subject matter experts might be.
  • CoPilot Console features an intuitive, human-in-the-loop help-desk interface that reinforces the platform’s machine learning capabilities.

How to Finance Knowledge Sharing

Meanwhile, Capacity raised $13.2 million in a Series B round from a network of midwestern private and angel investors, including existing backers.

“We took a decidedly anti-Silicon Valley approach to our fundraising, prioritizing local and regional investors who share our vision and midwestern pragmatism versus the most common names on the coasts,” said co-founder and CEO David Karandish. “Our investors believe in our mission and are as passionate as we are about bringing the future of work to the here and now.”

Capacity says it’s growing rapidly across several verticals including financial services, HR, healthcare and education. Customers include Newell Brands, USA Mortgage, West Community Credit Union, Total Access Urgent Care, Maryville University, Framecad and EXL.  

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Image: Capacity