Employers Struggle With Pandemic’s Impact on Hiring Process

Indeed Survey

Many things about everyday life have changed in the past few years as a result of the Covid-19 pandemic, including how people work. Workers are reevaluating what they want and need in a job, causing some talent acquisition and retention practices to lose a good deal of their effectiveness. This has challenged employers and recruiters as they struggle to attract, hire and retain an evolving workforce.

With that as background, Indeed set out to examine how employers can get ahead in the talent acquisition process as they attempt to meet the requirements of both companies and employees. Among other things its report, Boldness: Your Hiring Strategy for the Future of Work, focuses on candidate’s skills rather than resumes alone.

Resumes and their purpose have come into question as Covid-19 forces more aspects of the hiring process online. @Indeed #HR #HRTech Share on X

Resumes and their purpose came into question as Covid-19 forced more aspects of the hiring process online. According to Indeed, reviewing resumes ahead of interviews may be counterproductive because resumes don’t present the full story of a candidate and their career. Ruling out candidates based solely on their resume could prevent capable, qualified workers from getting jobs, the report said.

Instead, Indeed suggests interviewing candidates more quickly by focusing more on relevant skills. Using evaluations that reduce subjectivity — skills assessments, job simulations and aptitude tests, for example — can help reveal a candidate’s potential.

The report also recommends making workplace happiness a top priority rather than a perk. Many employees will no longer settle for a job that doesn’t make them happy or meet their needs, Indeed said. Some say they would go so far as to take a pay cut in order to work in a position that’s, fulfilling and stress-free.

At the same time, Indeed found that workers who gained flexibility during the pandemic want to keep hold of it. Meanwhile, in-office employees are demanding comparable benefits. Both are becoming important factors in employee retention.

Indeed also proposed using automation to make the hiring process faster and more cost-effective. Automating all steps can accelerate the timeline, allowing employers to connect with interested and qualified candidates more quickly.

Finally, data can be used to understand the needs of both employers and employees as they plan for the future of work, Indeed said. The ability to collect, understand and apply data to complex problems and processes can help companies optimize their talent acquisition activities. Over time, the report said, this can make the hiring process simpler, faster and more human.

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