Skillsoft said it’s launching a series of new platform features, content and courses designed to enable organizations to build their future workforce and give learners the capability to further their career.
The company is also offering 30 days of free access to Percipio, its next-generation learning platform, so users can experience its suite of products first-hand..@Skillsoft launched a series of new platform features, content and courses designed to enable organizations to build their future workforce. #HR #HRTech Click To Tweet
The emergence of remote teams, digital-first strategies and global disruption have made skills transformation critical to success, Skillsoft observed. However, according to McKinsey, 80% of executives are experiencing skills gaps in the workforce. Skillsoft says its new capabilities will help organizations enhance their upskilling and reskilling initiatives, deepen their talent pipelines, keep pace with business needs and address pressing skills gaps.
“The pandemic has accelerated shifts in the workplace that were already in motion from advances in technology. In response, companies across industries are rethinking their talent and skills pipeline, both internally and externally,” said Mark Onisk, the company’s chief content officer. Skillsoft, he added, is “meeting organizations where their needs are” by providing solutions that address skills around cloud, cybersecurity and data.
The new platform features, content and courses include:
- Sharpen Cloud Skills in a Safe, Scored Environment: Skillsoft Challenge Labs provides safe AWS or Microsoft Azure environments to practice new skills. These scenario-based, scored courses allow technologists to learn while doing and are designed for varying experience levels.
- Emphasizing Storytelling and Connection in New DEI Curriculum: Skillsoft’s new Diversity, Equity and Inclusion In Action curriculum is designed to enable organizations and employees to develop and sustain a culture that appreciates and leads in terms of DEI. Guided facilitation and discussion prompt reflection and building new perspectives. First-hand accounts of discrimination provide an opportunity to build empathy and understanding and achieve sustained behavior change, Skillsoft said.
- Embracing the Changing Nature of Customer Service: Skillsoft is adding eight new customer service courses created to equip customer service representatives with the skills needed to understand customers on a deeper level, create positive engagements and drive positive outcomes. The courses use a scenario-based approach to maximize learner engagement and retention, and are intended for both new and seasoned CSRs.