Workday Launches Peakon-Based Feedback Solution

Peakon Screenshot

Following on its January acquisition of Peakon ApS, Workday launched Workday Peakon Employee Voice, a platform that gathers employee feedback and provides insights to management.

The company described Peakon’s capabilities as giving organizations insights into what employees want, moments that matter and the reasoning behind them. When it acquired Peakon earlier this year, Workday said customers would be able to leverage a “continuous listening platform” that includes real-time data on employee experience, sentiment and productivity, plus customized recommendations for actions organizations can take based on what they hear. The idea behind all of this, the company said, is to drive engagement in a way that strengthens business performance.

.@Workday launched Workday Peakon Employee Voice, a platform that gathers employee feedback and provides insights to management. #HR #HRTech @PeakonTeam Share on X

Phil Chambers, Peakon’s co-founder and now its general manager under Workday, said the platform “enables intelligent listening at scale by using machine learning to collect and analyze confidential feedback from employees in real time.” Put simply, he said, Peakon allows employers to continuously collect feedback and then “provides a way to turn that feedback into dialog and action.”

During an earnings call in April, Workday Co-CEO and Chairman Aneel Bhusri said Peakon’s revenue after the acquisition got “off to a great start, delivering the largest quarter in Peakon history.” Co-CEO Chano Fernandez said Peakon “drove significant new … activity in EMEA, providing us a gateway into selling core HCM and FINS solutions over time.” Peakon, he added, is “a powerful solution to sell back to our customers.”  

Coming Attractions

Chambers said Peakon will soon provide a “seamless experience” for both users and administrators as it’s aligned with Workday HCM. The suite will offer single sign-on, a single security model and a single place to manage employees. In addition, “we’ll also provide the ability to drive action in Workday based on these employee voice insights and then measure the impact of those actions,” he said. “It’s a more powerful analysis this way.”

Meanwhile, David Somers, Workday’s group general manager of product for the office of the CHRO, said work continues to transition Peakon into Workday’s environment. “Later this fall, we’ll launch a new look and feel for Workday Peakon Employee Voice. And we’ll integrate it into Microsoft Teams, so employees can respond to feedback requests without leaving the product,” he said.

Image: Workday

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