WorkForce Software released a new user experience that pushes notifications to managers and employees across desktops, smartphones and tablets, allowing them to take action on items that require immediate attention.
The feature is available as part of the WorkForce Suite, which includes modules for time and attendance, forecasting and scheduling, absence management and analytics . The suite also uses WalkMe’s technology to provide contextual assistance.WorkForce Software's new UE pushes notifications to managers and employees so they can take action on items that require urgent attention. @workforcedotcom #HR #HRTech Click To Tweet
In addition to the new UE, the release includes a scalable cloud platform designed to accommodate future enhancements. It also supports expanded data access so customers can connect and correlate workforce information with third-part business intelligence.
CEO Mike Morini said the new features are available through an upgrade rather than a new software installation. In a statement provided by WorkForce, Meghan Rees, director of workforce management and scheduling at Maple Leaf Sports & Entertainment in Toronto, said the upgrade “helps our managers prioritize urgent tasks and our employees efficiently manage their schedule and pay.” She called the suite’s usability, “consumer grade.”
WorkForce Software’s UE Focus
Based in Livonia, Mich., WorkForce was founded in 1999 and has offices in the UK and Australia. In addition to MLSE, customers include RiteAid, Tenet Health, the Metro Toronto Convention Center and London Hydro. Partners include ADP, Oracle, SAP, Rizing, Adessa and Alight. According to Inc.com, the company has about 550 employees and 2018 revenues of $101 million.
WorkForce’s marketing message is focused on user experience and business results. The WorkForce Suite, it says, offers tailored automation and built-in best practices by industry. The UE is designed to focus the workforce by “removing the noise of non-urgent information.”
In June, WorkForce received an unspecified but “significant” equity investment from affiliates of Evergreen Coast Capital. The funding made Evergreen an equal partner with Insight Partners, which had been the company’s majority investor since 2014. At the time, WorkForce said the funds would be used for expansion into international markets and to scale its customer experience.
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