AI

Artificial intelligence is no longer the future – it’s creeping into HCM technology even as we speak. But it’s also in a hype phase, where to appear cutting-edge, vendors and customers must talk about things like “machine learning” and “recommendation engines” if they want to be taken seriously. Here’s where we try to sort it all out.

SMB Manager
Transcript to come We talk with Diane Haines, chief product and marketing officer at Mineral. They use data, technology and human expertise to provide HR and compliances services to small business. AI’s working its way into a whole lot of areas of HR, and that includes SMBs. We’ll talk about...
AI Chatbot
The chatbot market is big and getting bigger. New estimates show the sector’s value will grow from $5.4 billion this year to $15.5 billion by 2028, a CAGR of 23.3%. As generative AI and natural language processing become more powerful, more businesses are taking advantage of chatbots’ ability to manage...
Data
Even though they're using AI in the hiring process, both HR professionals and candidates have concerns about the technology and how it's applied. The great majority of those in HR , 80%, have used or are using AI in their hiring, according to Greenhouse's AI and DEIB Report. On the other...
Hal 9000
As AI continues its advance into more aspects of HR and talent acquisition, more questions are being raised about the technology’s unintended consequences. When it comes to screening, for example, AI can automate the process of sifting through resumes, assessing a candidate’s qualifications, arranging – and even directing – interviews....
Human Like Robot
While HR professionals appreciate the addition of AI to their daily work, said they have limited understanding of how the technology operates, according to a recent study by the Josh Bersin Company. The study also found that HR leaders have a certain apprehension about AI's role on their work. In...
Classroom Blackboard
Nearly two-thirds of workers say they don’t have the skills necessary to take advantage of generative AI, even though more than half, 54%, believe the technology will advance their career. These results, from a survey by Salesforce, come on the heels of research that shows only one in 10 global...
Business Tech Woman
The steady advance of AI is fundamentally changing how organizations approach and go about their business, with HR positioned to play an increasingly important role in developing new approaches to work. Already, generative AI is being used by a range of businesses even though many lack the skills and knowledge...
Crosschq Quality of Hire
Transcript Mark: Welcome to PeopleTech, the podcast of the HCM technology report. I'm Mark Feffer. Michael Fitzsimmons, the CEO of Crosschq, is my guest today. They just published their Q report, which offers insights that can be used to hire, retain, and develop your workforce. The latest report also...
Tidal Wave
The stampede to explore, understand and implement AI solutions is bewildering many technology customers, as providers rush to meet increasing demand with products and services that often overlap, reports. “Since the ChatGPT excitement, I must have had at least 20 to 25 vendors in my portfolio reach out to me...
Focused Eye AI
Around the world, everyone is racing to create, sell or use the latest technological innovation for the workplace – artificial intelligence. Who can blame them when the alternative, some say, is the complete loss of relevance? With the adoption of AI for HR, questions have arisen about how to take...