GoCo’s Summer Release Aims to Improve HR Efficiency

Summer Beach

GoCo’s summer product release includes new features focused on improving operational efficiency and bulking up the overall HR management experience. The release continues the company’s path of combining features into one platform, which it said will help businesses streamline their HR operations, increase productivity and elevate the employee experience.

“We believe these new features will modernize the way organizations manage their HR processes, empowering businesses to focus on what truly matters – their people,” said co-founder and Chief Product Officer Michael Gugel.

Included in the release is a previously announced AI Knowledge Base, which acts like “ChatGPT for HR policies.” Employees can type questions directly into the system and receive responses once the AI has searched their company’s policies and documents.  

In addition to the AI Knowledge Base the company said its latest release includes:

  • Scheduling tools help employers streamline shift management and save time by bringing scheduling, time tracking and HR into one place.
  • Time off enhancements produce customized time-off policies. 
  • Employee Net Promoter Score (eNPS) simplifies the uncovering of employee sentiment to aid companies in improving employee engagement.

Releases, Enhancements and AI

Since GoCo’s spring release was rolled out in May, the company – which focuses on solutions for small- and medium-sized businesses – has worked to make its solutions more flexible and, it said, further a vision of “modernizing” the HR experience. In July, GoCo added AI capabilities to its platform in an effort to help customers “streamline operations and maximize efficiency.”

In addition to AI-powered document creation, the spring release incorporated components for time tracking geofencing, an updated workflow UI and embedded payroll. Gugel said at the time that the release would further the company’s goal of creating an all-in-one HR platform.

In March, GoCo acquired Toronto-based WFHomie, an employee experience and people analytics platform developed for remote-first companies. The acquisition followed a $15 million funding round led by ATX Venture Partners, which represented a significantly higher valuation than the $7 million Series A round GoCo received in February 2019.

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