Culture & Engagement

It seems ironic that so many companies seek to engage their employees through the use of technology platforms that may, for one reason or another, put more distance between organizations and employees. Technology doesn’t eliminate the need for thought, planning and leadership. The articles here result from our quest to find the right balance.

Qualtrics' impact on SAP's roadmap was evident at this year's SapphireNow conference, as the company introduced 10 products based on its acquisition's approach to using data to measure experience. Three of these are “Employee Experience Management” solutions that can be built directly into existing HR systems such as, of course,...
Brightfox, a new “talent experience platform,” launched with several customers already signed up. Brightfox said it’s designed to ease the frustration employees feel when using multiple systems. Its platform is designed to streamline business technology’s use by unifying solutions into an “intuitive talent experience.” In its hunt for customers, the...
Employee experience management firm Qualtrics launched “the Employee Benefits Optimizer,” a tool that leverages employee feedback and models trade-offs to help companies create compensation and benefits packages that align with their culture and budget. Qualtrics said the tool is the first of its kind. Built on the company’s XM platform,...
In this Point of View, Ultimate Software Vice President of Human Resources Kathleen Pai shows how culture and smart management help employers leverage remote workers--without sacrificing engagement. Shifts in workplace culture and connective technologies have created an influx of remote workers. In fact, 25 percent of the workforce works...
Bill Docherty is managing director and general manager of Deloitte’s ConnectMe, a cloud-based HR and engagement platform. We discussed the growing use of such technology as organizations seek to enhance the employee experience. What are “interactional platforms,” and how can they improve on today’s engagement and communications technology? Interactional platforms—or as we call them at Deloitte,...
In this guest column Ian Cook, vice president of people solutions at Visier, discusses why AI’s success depends on people and technology working hand-in-hand. We live in an age that will be looked back on as one of the single most transformative eras in human history. Similar to the Industrial Age and the Information...
Egan Cheung is vice president of product at Achievers, an employee engagement platform based in Toronto. Before joining Achievers, he worked the SaaS software firm Eloqua, which was acquired by Oracle and became an integral part of Oracle Marketing Cloud. We spoke with him about Achievers, the changing landscape...
Lattice announced a new people analytics solution, Lattice Analytics, that’s meant to give HR and managers access to performance, engagement and management data from across the organization. The product, Lattice Analytics, helps HR teams better understand the dynamics behind management issues such attrition (why are people leaving?), management skills (what...
Platform provider Medallia launched additions to its product suite that are intended to help executives and HR departments manage and scale the employee experience throughout its entire lifecycle. Four new AI-powered applications extend Medallia’s EX suite to more effectively manage experiences and processes focused on employee engagement, employee lifecycle “moments,”...
Qualtrics had a busy week. At its X4 Experience Summit, the company unveiled new features and changed the name of its Employee Experience product to Qualtrics EmployeeXM. It also launched a developer platform and added Korn Ferry to its partner network. The company said EmployeeXM’s new capabilities will help companies move from point-in-time...